Terms & Policies
We require 24 hours cancellation notice. If you are unable to provide 24 hours notice a $20 fee will be charged.
For all appointments that are missed a $20 fee will be charged.
We believe that confidentiality is very important. It is essential that you are able to talk openly and honestly during your sessions. The Ontario College of Social Workers and Social Service Works and that the College of Registered Psychotherapists of Ontario dictate that all information you share in your therapy sessions are kept confidential. We are only able to share information with others with your informed and written consent. There are limits to confidentiality and those limits are as follows.
1 if you share that you are going to hurt or kill yourself we are required to report this information.
2. If you share that you are planning to hurt or kill someone else then we are required to report this information.
3. If you share that someone under the age of 18 are being hurt in any way (physically, emotionally, mentally, sexually or neglected() then we are required to report this information.